Keeping people safe & well

United Way 2007 Community Builder Award for NCLB


EPIC Award 2007


Outputs and Indicators




Different Phasesand Activities


Outcomes/Results& Outputs






1.       Organizing and convening a No Community Left Behind Steering Committee.

2.       Selecting or confirming the designated neighborhood.

3.       Conducting a community needs assessment of the designated neighborhood.

4.       Selecting priorities and strategies to address neighborhood problems and unmet needs in the respective neighborhoods.

5.       Identifying goals, objectives and major tasks.

6.       Developing detailed Activity and Implementation Plan including final budgets.

1.      Formation of a Steering Committee, comprised of local officials, representatives from all stakeholders, implementing organizations and community reps.

2.      Ensured Stakeholders’ commitment.

3.      Roles and responsibilities of all partners determined.

4.      A focused process for understanding and addressing specific problems.

5.      Realistic assessment of major tasks and resource availability.

6.      Activities to undertake in priority areas identified and respective work plans prepared.

Implementation process begins with the development and approval of Action Plans for core components.

1.      Steering Committee formed

2.      Partnership. agreement signed

3.      Sub-committees formed for correctional prevention, evaluation aspect of the project and also according to partners specific roles.

4.      Assessment reports prepared.

5.      Strategic plan prepared and approved by the Steering Committee.

6.      a) Overall Implementation Plan prepared and approved by Steering Committee. b) Final Budget prepared and forwarded to NCPC along with all other stakeholders c) Organizational structure and system well in place.

1. Consultative meetings

2. Information extracted from City’s 20/20 Human Services Plan Priority on People, school data, directly from community’s perspective, social services data, socio-economic data, police records.

3. Focus groups, surveys and forums.

4.  All stakeholders, including members from NCPC participate in a Strategy Planning workshop.


Community Mobilization

Step 1: Securing resident commitment and involvement.

Step 2:  Encouraging community members to help provide community perspective.

Step 3: Building community networks.

Step 4: Creating resident-led leadership structures.

Step 5: Leveraging internal and external resources.

Step 6: Creating additional communication mechanisms.

1.         Empowered individuals engaged in the rebuilding of their neighborhoods

2.         Clear vision of what the community would look like,

3.         Increase in community members’ responsibility for the positive community changes; and

4.         Increased capacity for sound decision-making.


1. Increase in the number of community leaders involved.

 2. Number of initiatives proposed, planned  and undertaken by the community.



Door-to-door campaigns;  In-house (community center, etc.) coffees; Street fairs and festivals; Community rallies; Promotional materials that highlight project.; Dissemination of fliers in public facilities; dissemination of fliers at other events in or near target community; Church/Mosque/Temple or other religious institution-based functions such as revivals, church meetings, and concerts.

Law Enforcement

Step 1: Reviewing Needs Assessment to identify law enforcement Issues of greatest priority.

Step 2: Establishing law enforcement goals, objectives, and tasks.

Step 3:  Identifying additional resources for law enforcement strategy.

Step 4: Developing an Activity & Implementation Plan (AIP) for the law enforcement strategy.

1.   Drafting law enforcement strategy.

2.   The collaborative planning process and activity coordination.

3.    Reductions in crime, violence, and community members’ fear

4.   Improved quality of life.

5.   Elimination of visible and covered drug markets.

1.       Approval and implementation of the law enforcement strategy by the Steering Committee.

2.    Feedback attesting to improved working relationships with police services.

3.         Change in the no. of calls for police assistance.

4.         Reduction in crime rates.

Community and police joint task forces; gang intervention programs; drug investigations; targeted prosecution.

Community Policing

Step 1: Creating a Community-Policing Neighborhood Partnership

Step 2: Determining neighborhood characteristics

Step 3: Developing an information and communication Network

Step 4:  Assessing and developing resources

Step 5: Developing an Activity and Implementation Plan (AIP)

Step 6: Collaborating on problem solving

Step 7: Monitoring and assessing Success


1.   Community Policing Implementation Plan prepared.

2.   Police adopts community-policing style for effective delivery of services.

3.   Community is engaged in problem solving.

4.   Information communication net work in place.

5.   Continuity of community policy approach.


1.   Number of activities undertaken on the community policing implementation plan.

2.   Number of criminal activities identified and addressed.

3.   Number of repeat calls for police service.

4.    Number of reported crimes.

5.    Police and government resources committed to process.

6.    Number of community policing initiatives planned.

7.   Number of information-sharing  encounters with the community.

8.   Integration of the community policing  initiatives in the target community.

Community’s formal meetings with the police and routine contacts in neighbourhood; out-reach activities to inform community at large about the new initiatives; using postcards that community members return with information about crime and other neighbourhood problems; and maintenance of problem solving log

Prevention and Empowerment

Step 1: Reviewing the Needs Assessment and developing  action plan

Step 2: Developing plans for locating and staffing  comfort zone


1.   Development of  framework for organizing a safe and healthy community that includes prevention, intervention and empowerment strategies.

2.   Establishment of a comfort zone in each neighborhood.


1.   Framework prepared and approved by the Steering Committee.

2.   Activities in the Comfort Zones.

3.   Number of other agencies and organization integrating services.

4.   Number of after school, sports, groups, homework and other activities.


After school activities; recreation and sports programs; group activities. clubs such as  Scouts, and similar groups; ESL classes;  training; programs that teach children to take pride in themselves, their families, and their cultural heritage; healthcare services; and homework assistance and tutoring.

Neighborhood Restoration

Step 1: Revisiting the Needs Assessment conducted for the neighborhood

Step 3. Formulating goals and objectives to be accomplished

Step 4: Developing activities to achieve goals and objectives

Step 5: Securing approval from the Steering Committee

Step 6: Adjusting the goals, objectives, or activities

Step 7: Evaluating the neighborhood restoration plan


1.       Community stabilized and human capital in the neighborhoods restored.

2.       Crime reduction

3.       Restoration sub-committee established.


1.Number of persons benefiting from  employment opportunities

2.Reduction in the number of criminal activities;

3.Restoration Committee is functional (meets, plans, implements and evaluates its activities);

4.Number of employment workshops offered;

5.Number of participants attended training and workshops.[i]


Employment related training opportunities, assistance in job readiness.


Step 1: Identifying a coordinator and the other members of the evaluation team

Step 2: Reviewing  priorities to be measured

Step 3: Data entry forms to be prepared

Step 4: Data entry software to be developed.


1.       Quarterly and annual progress analytical reports prepared.

2.       Policy decision taken according to the analysis and assessments presented in these reports.


1.Reports available and influencing resources allocation and other adjustment decisions;

2.Data entry system in place generating periodic reports.


1. Students assist evaluation projects.




[i] Core indicators would be important with reference to Phase 11 because they would measure the overall effectiveness of the restoration process, which includes both stabilization activities and restoration activities. Documentation would be required to assess, for example, whether the conditions in the community that affect community members are improving and resulting in an increase in the number of community members securing employment.  Besides the given indicators, more indicators would be developed according to the activities planned after completing the joint strategic planning process in collaboration with all stakeholders.



© 2005-15 South - East Ottawa Community Health Centre
Centre de Sante Communautaire du Sud Est D'Ottawa

Contact: Abid Jan Tel./ Tél: (613) 737-5115 Ext. 2403  Fax/Télé: (613) 739-8199

NCLB matters because neighbourhoods matter